Vision & promise

The Right Solution for the Right Hotel

In today’s world nothing is more important than information and communication. This is especially true for Hospitality and its 3 major stakeholders - the operator, the owner and the guest.

The operator’s interest in superior Hospitality Solutions focuses on 3 core elements:

  • Assure hotel operations are executed flawlessly and efficiently, optimizing staff
  • Serve guests’ needs, knowing Satisfaction, Return Ratio and Revpar are highly correlated.
  • Assure a safe and secure environment.

The owner wants to assure that the system installed in his property is not only in line with the financial capabilities of his funds and budgets, but also drives operational efficiencies and effectiveness towards lower operational costs.

Hotel guests nowadays do not make much use of  the hotel system to make outside calls, while WiFi has become a must have. Yet, when it comes to service-requests like room-service, concierge, housekeeping and wake-up, the Hotel Communication System is still (far above IPTV solutions) the preferred choice of communication for any hotel guest.

Our vision and approach to Hospitality is to assure we deliver the Right Solution to the Right Hotel. This means that we do not believe in a ‘1 size fits all approach’; as hotels differ in size (80 – 600+ rooms) and offering (3*** – 5*****), so should their ICT environment be geared towards their property specific circumstances.