Today, Hotel Sacher is one of the Leading Hotels of the World. Managing state-of-the-art IT & Communication solutions in a mid 19th Century classical building is a challenge in itself. Hotel Sacher has been a very satisfied user of the NEC Hospitality Communication Solutions and customer of PKE, NEC business partner in Austria, for many years now.
To ensure for user friendly and up to date communications, Hotel Sacher was in need of modernizing its operator position, which had served the hotel for many years but by now was getting dated, and losing out on latest functionality.
Hotel Sacher sought a state-of-the-art operator solution and was impressed by the capabilities of the Operation position that is presently part of NEC's Business ConneCT suite.