Mövenpick Soma Bay, Abu Soma, Egypt

One of the key objectives of the new Mövenpick hotel at Soma Bay was to set up and deploy integrated hospitality communications in order to serve guests and facilitate staff based on latest available technology and solutions. Besides providing highest possible guest satisfaction and staff efficiency, challenges were to provide full integration with the hotel’s Property Management System and ensure staff are equipped with appropriate communication tools in order to provide excellent guest services.


Challenges

  • State-of-the-art Hospitality Communication and Management solution
  • Integration with hotel’s Property Management System
  • Optimized staff efficiency
  • High-end services for the discerning guests
  • A trusted business partner

 Solution

  • NEC Hospitality Communication Solution:
    - UNIVERGE® SV8500 IP communication server
    - IP DECT mobile communications
    - Business ConneCT Operator
  • Flawless integration with PMS
  • Connected to a wide variety of wired and wireless phones
  •  JRM for Communications, NEC Solution Business partner

Results and Benefits

  • Integrated communication and management system
  • Staff mobility throughout hotel
  • High level of efficiency
  • Excellent guest & employee satisfaction

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