Hotel DoubleTree by Hilton Oradea, Rumania

The newly built DoubleTree by Hilton Oradea had the unique opportunity to set up, develop and deploy integrated hospitality communication solutions in order to serve guests and facilitate staff based on latest available technology and solutions when it opened doors in 2013.

Besides providing highest possible guest satisfaction and staff effi ciency, challenges were to provide full integration with the hotel’s Property Management System and ensure staff are equipped with appropriate communication tools in order to provide excellent guest services.


Challenges

  • State-of-the-art Hospitality Communication and
    Management solution
  • Integration with hotel’s Property Management System
  • Optimized staff effi ciency
  • Low Capex and Opex
  • High-end services for the discerning guests
  • A trusted business partner

Solution

  • NEC Hospitality Communication Solution, consisting of;
    - UNIVERGE® SV8100 communication server
    - IP DECT mobile communication solution
    - UM8000 VoiceMail/Unifi ed Messaging solution
    - Business ConneCT Operator
  • Flawless integration with PMS
  • Connected to a wide variety of wired and wireless terminals
  • RomTelecom, accredited NEC Solution Business partner

Results

  • Integrated communication and management system
  • Staff mobility throughout hotel Low operational costs
  • Excellent guest & employee satisfaction

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