Hotel Dorint Hamburg Eppendorf

State-of-the-art facility provides guests the best possible service

Since 15 September 2011, Dorint Hotels & Resorts are once again present in Hamburg with a hotel for you to enjoy. The new Dorint Hotel Hamburg-Eppendorf is located in the gorgeous city precinct of Eppendorf. It is a newly-built building that is both modern and stylish, and it was opened in 2011 as a new contribution to the Hamburg cityscape.
Eppendorf is widely regarded as one of the trendiest parts of Hamburg – its art nouveau buildings, terraced houses and numerous brick-built villas with ivy-ranked facades lend an incomparable flair to the district. The name Eppendorf is derived from Old German and means “waterside village”. And that is what it essentially still is – with neat streets, small and exquisite stores, galleries, antique dealers, cafés and pubs there to be explored beside Lake Alster.


Challenges

  • Increase efficiency
  • Reduce costs
  • Increase guest-service
  • Need for trusted partner

Solution

  • NEC Hospitality Communication Solution, consisting of;
  • NIVERGE® SV8100 communication server
  • Flawless integration with PMS (Opera)
  • Connected to analogue telephones
  • Com4Voice, NEC’s dedicated partner for Hospitality in GermanyResults
  • Increased efficiency• Lower operational costs
  • Improved guest & employee satisfaction
  • Holistic view on communication

Results

  • Increased efficiency
  • Lower operational costs
  • Improved guest & employee satisfaction
  • Holistic view on communication

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