Cape Grace Hotel, Cape Town

NEC IP Hospitality Communication Solution ensures Flawless communications

When the Cape Grace, Cape Town's Waterfront boutique hotel, was recently refashioned, one of the objectives was to ensure the hotel took advantage of latest developments in communications technology.

NEC's IP communication server, supporting feature rich and easy-to-use guest room terminals, a mobility solution throughout the entire hotel and fully integrated with the hotel PMS (Opera), ensures efficient staff communications and guest satisfaction.


Challenges

  • Take advantage of latest communications technology• Ensure guest service and staff efficiency• Need for trusted system integration partner

 

Solution

  • NEC IP Hospitality Communication Solution, consisting of;
    - NEC IP communication server - Flawless integration with PMS (Opera)
    - Feature rich and easy-to-use guest room terminals
    - Gijima, NEC’s trusted partner in South Africa

Results

  • Increased efficiency
  • Lower operational costs
  • Improved guest & employee satisfaction

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